Welcome to the TeraCloud Tech Blog

A combination of business tips, security info and tech talk.

How cloud-based PBX and PSTN save Microsoft more than $120,000 per day with Skype for Business

In a constant attempt to unify communications at Microsoft, they seek a perpetual state of transformation. Leveraging the advantages of cloud-based communication is one area that they have found substantial gains. Using Skype enables their employees to work remotely and encourages them to bring-their-own-device. Your business can leverage those same modern digital advantages by integrating the solutions just like Skype.

At TeraCloud, Inc., we’re knowledgeable in the space and can help you to transform your business. Contact us to find out how we can help.

Why Cloud Customer Flyer

Are you still using that same old email platform? If so, it’s probably time to upgrade. Get the most for your business by leveraging the unique opportunities that using a modern email platform can bring: access email from anywhere, on any device and keep your information safe with document access controls and remote data wipes. Avoid the maintenance and surprise expense of hardware and software costs.

At TeraCloud, Inc., we know that with the right email platform, your business will free up time and money. Contact us to learn how we can help you to bring your email platform to the modern digital age.

THE MICROSOFT DIGITAL TRANSFORMATION SERIES Part 2: Engaging Customers

What are you doing to make customers come back? It’s your job to reach customers where they are and get their repeat business. That’s customer loyalty and it’s where your customer’s true value comes from in today’s market.

At TeraCloud, Inc., we want you to have the tools you need to foster a strong, loyal customer base. With many customers completing their purchases online, that’s where you should start the process. With a solution like Dynamics 365, reaching your customers is a whole lot easier. Contact us to learn how we can help you integrate great solutions and meet the needs of your evolving customers.

Dynamics 365 for Customer Service – Create lifetime customers

Only 16% of support calls are resolved in the first 5 minutes. That can add up quickly across multiple employees and calls each day. Automating that customer interaction can save your business valuable time with guided, intelligent service that improves agent productivity, speeds resolutions, avoids escalations, and creates better customer experiences.

At TeraCloud, Inc., we want to help you integrate a solution that can do all of these things. Dynamics 365 is one such program, and we’re masters at helping businesses adopt and integrate it as a customer support solution. Contact us to find out how we can help.

Belgrade Nikola Tesla Airport

Chances are, you could be spending less on your backup infrastructure. Belgrade Nikola Tesla Airport wanted to save money on their backup infrastructure too. By integrating the right cloud solution, you could save big. Belgrade Nikola Tesla Airport will save up to 69% by switching from on-premises to the Microsoft cloud.

Navigating your business to the cloud can be tough, and with the security of your data on the line, you shouldn’t take any chances. At, TeraCloud, Inc., we specialize in helping businesses like yours to make the journey to the cloud. Contact us to find out how we can help today!

Microsoft increases productivity and protects assets with OneDrive for Business

If you’ve ever lost data, you know the “If only I had remembered to save that file” feeling. With the cloud, there is no “forgetting to save,” and for a business like yours, that peace of mind is priceless. That’s why you need to integrate a great business cloud solution like OneDrive, which can offer you the protection you need with SSL encryption and automatically ensure your files are backed up.

Adopting new solutions can be challenging, getting the right help isn’t. At TeraCloud, Inc., we know how to get you up and running with a new cloud solution fast. Contact us today to find out how we can help.