TeraCloud IT Support Help Desk

Welcome to the TeraCloud Helpdesk

We have a few options for you to reach our support team.


  1. Use the chat system to connect to a support technician.
  2. User our IT Support Panel
  3. Phone the helpdesk directly at 727.551.4771.
  4. Email [email protected]



If you are a TeraCloud Managed Customer, there should be a shortcut on your desktop labeled IT Support Tool, or it may be already tunning in your system tray (near the clock in the bottom right hand side of your primary display). When you open this app you will have the ability to submit a support request by clicking “Create Ticket”.